Customer Service - Car Loans

At UDC, we pride ourselves on our commitment to listening to our customers and providing them with excellent customer service. Below are some useful resources and forms that may help.

Alternatively, you can contact our Customer Services Team on 0800 500 832 or 09 362 3057.


Rates, fees and documentation

Fees and documentation for UDC car loans.

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Have a general enquiry about any of UDC's products?

Enquire online »


Update details

Update your account information online.

Update »


Account Information

Check your payment date, confirm your banking details or request your UDC customer number.

Confirm details »



Thinking about paying your existing UDC loan off early or refinancing with UDC?

More detail »


Find a specialist

Talk to a UDC specialist about your finance needs.

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Under the agreement you have certain obligations to meet, including the obligation to make regular payments.

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If you're experiencing financial hardship we may be able to help.

How to apply »



We pride ourselves by listening to our customers' needs and improving our services.

Make a complaint »


Dealer opportunities

Enquire about becoming a UDC Accredited Dealer.

Find out more »



Are you an existing customer?

Existing customers can quickly and easily complete an application through myUDC.