COVID-19 Support

COVID-19 Support

UDC has been supporting New Zealanders and their businesses for over 80 years, through all the ups and downs.

The current COVID-19 pandemic is causing significant disruption to people and businesses. We want to work closely with our customers to manage any financial impacts by getting a plan in place as soon as possible.

If you find yourself in a situation where you are concerned about making your loan repayments, please get in touch on the form below.

First Name: *
Last Name: *
Business Name (if your loan with us is under this name)
UDC customer number (This is a 6 digit number):
Vehicle registration number (If your loan relates to a vehicle):
What type of support are seeking for your loan? e.g. interest only or deferred payments *
Tell us how your circumstances have changed *
Contact phone number *
Preferred contact method *
Please complete the reCAPTCHA

Things to remember:

1. For all varied loans, interest will continue to apply during this period and will form part of the final loan amount to be repaid. This means there will be an increase in your payments after this period.

2. If you miss a scheduled loan payment (either before or after any variation to your loan agreement), this will still constitute a default under your loan agreement. If you expect to miss a payment, please contact us so that we can assist you.

All fields marked with an * are required.

View our Privacy Statement


Are you an existing customer?

Existing customers can quickly and easily complete an application through myUDC.