Website Security and Privacy Statement

Site Terms of Use

UDC Finance Limited welcomes you to this website. By viewing the pages of this website, you acknowledge that you have read and accepted these disclaimers.

About this Security and Privacy Statement
Acceptance and changes to Security and Privacy Statement
Security of information
Information collected
Collection of IP addresses
Cookies
Web Analytics
Tracking and Advertising
How we handle e-mail
Third party software
Use and disclosure of information

About this UDC Website Security and Privacy statement

This Website Security and Privacy Statement applies to this website ("UDC website") which is operated by UDC Finance Limited ("UDC", “we” and, together with Australia and New Zealand Banking Group Limited and any companies owned by, or related to those companies whether located in New Zealand or elsewhere the “ANZ Group").

UDC understands and appreciates that you, as a UDC website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. We are committed to protecting your privacy. This Website Security and Privacy Statement explains how your information will be treated as you access and interact with the UDC website.

As technology evolves, we will continue to strive to provide you with better, and more customised services and with a more effective website. We encourage you to review the UDC Website Security and Privacy Statement periodically because it may change from time to time.

The UDC Privacy Statement explains how UDC generally protects your privacy and confidentiality and how UDC treats your personal information, including any personal information collected in accordance with this Website and Security Statement.

Back to top

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the UDC website indicates your acceptance of this Website Security and Privacy Statement.

UDC may at any time vary the Website Security and Privacy Statement. At least 14 days before we make any change we'll let you know what will change and the date it will take effect by publishing information about the change on the UDC website. You accept that by doing this, UDC has provided you with sufficient notice of the variation.

Back to top

Security of information

UDC takes reasonable steps to preserve the security of cookie and personal information in accordance with the UDC Privacy Statement and this Website Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, UDC currently uses 128 bit SSL encryption.

UDC regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although UDC strives to protect such information, UDC cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

Back to top

Information collected

The information that UDC collects about you is dependent on how you use the facilities offered by the UDC website.

If you visit an unsecure area of the UDC website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information. The UDC website offers a number of interactive facilities including tools such as calculators, as well as online application forms.

By using an interactive facility on the UDC website you agree that ANZ Group may collect and retain any personal information that you enter when using these interactive facilities, and that we can use that personal information to contact you about our products and services and for any other purpose set out in the UDC Privacy Statement. You agree that this applies even if you save, suspend or cancel the interactive facility, without submitting your information to us.

Any personal information collected from the UDC website will be treated in accordance with the UDC Privacy Statement.

For example, the UDC website contains an Application Form that allows you to suspend or save your application and retrieve the details at a later time. In that case the information is stored on our systems and will not be automatically deleted. We can use any personal information you provide through that Application Form to contact you about our products and services. You may later recover the information you have entered when you resume your application.

We will not submit online application forms without your consent.

The UDC website may also contain links to the websites of third party providers of goods and services ("Third Party websites"). If you have accessed Third Party websites through the UDC website and if those third parties collect information about you, UDC may also collect or have access to that information as part of our arrangements with those third parties. UDC is not responsible for the content of Third Party websites. Links are provided for convenience only and do not represent any endorsement by UDC of products offered by the site owner.

Where you access a Third Party website from the UDC website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, we will seek your consent before sharing such information.

Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.

Back to top

Collection of IP addresses

It is necessary for UDC to collect your IP address for your interaction with various parts of the UDC website. Your IP address is the identifier for your computer when you are using the internet.

For instance, UDC collects and stores your IP address when you log into UDC Live. As part of our security for UDC Live, UDC uses this information when we attempt to detect and prevent fraudulent transactions in UDC Live. We store your IP address for security, audit and reporting purposes. Your IP address will not be used by us or released to any third party except in the case of security, inappropriate behaviour or fraud issues, such as unauthorised access to your, or our computer systems or fraudulent transactions.

Back to top

Cookies

We use "cookies" as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and a more effective website. A cookie is a small text file that can be stored on your computer, tablet or phone when you visit a website. A web server sends you a cookie and your browser accepts it. The browser then returns the cookie to the web server next time you visit that particular website. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Please note that if your browser is configured to reject all cookies you will be unable to use secure services on the UDC website that require cookies in order to participate. Those services may include online applications and surveys. You may still be able to use some information-only pages even if you do not accept cookies.

Back to top

Web Analytics

We use Google Analytics to anonymously measure activity across our online platforms. Google Analytics records information about visitors and what they do which we use to improve the user experience of our websites, UDC Live, application forms and online tools. This information also allows us to tailor the experience and content for a user based on what they have visited or interacted with during a previous visit.

Back to top

Tracking and Advertising

UDC also uses Google Analytics ("Tracking Company") to collect information on how you utilise the UDC website. The Tracking Company uses "cookies" to collect information such as:

the server your computer is logged onto;

your browser type; and

the date and time of your visit,

and to collect information on how you utilise the UDC website.

The Tracking Company uses that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. UDC uses those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the UDC website. As a general rule, the Tracking Company does not collect personal information in this process. If, however, any personal information is incorporated in information that the Tracking Company automatically collects, the Tracking Company is required under its arrangements with ANZ Bank New Zealand Limited to maintain the privacy and confidentiality of that personal information.

We may disclose the information collected by the Tracking Company, in an aggregate form only, to third parties including advertisers or potential advertisers.

You can find out further information in relation to the Tracking Company, its auditing system and its privacy policy by clicking here.

When you access the UDC website after viewing a UDC advertisement on a Third Party website, the Advertising Company collects information on how you utilise the UDC website, such as which web pages you view or whether you complete an online application.

The Advertising and Tracking Companies use this information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. UDC uses these analyses to track UDC website and marketing performance and to offer more relevant advertising and content on Third Party websites. UDC may disclose this information in an aggregate (not personal) form only, to third parties including advertisers or potential advertisers.

Back to top

How we handle e-mail

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our UDC employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.

Back to top

Third party software

UDC is not responsible for any third-party software used in conjunction with the UDC website.

Back to top

Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the UDC Privacy Statement, specific and additional provisions relating to privacy which apply to certain areas of the UDC website and as otherwise set out in this UDC Website Security and Privacy Statement.

Back to top